When a customer calls with several complaints, make sure to be in the right state of mind to get her address and phone number so you don’t have to do a ridiculous amount of research and guessing in order to send her an apology letter.
When a customer calls with several complaints, make sure to be in the right state of mind to get her address and phone number so you don’t have to do a ridiculous amount of research and guessing in order to send her an apology letter.