Well Carissa’s surgery went well today. We got to Rainbow Babies about 7:55 after fighting traffic on 77 who were all gawking at this car in the median. There wasn’t even anyone in it. Hopefully this will be the last surgery this family has to see for a while. Carissa was fortunate that they were…

I think I’m going to get the house fumigated. First it’s Carissa, then Carliegh, now it’s April’s turn to be sick. She’s not just a little bit sick, she’s can’t get off the couch for two days sick. I’m quite sure it’s no fun for her, but it hasn’t been a bag of apples for…

When a customer calls with several complaints, make sure to be in the right state of mind to get her address and phone number so you don’t have to do a ridiculous amount of research and guessing in order to send her an apology letter.

No, it’s not Carleigh this time. It’s Carissa’s turn. As you know if you’ve been following my blog, she’s had lots and lots of ear trouble lately. Yesterday we went to a specialist in Cleveland (well Orange, but who knows where Orange, OH is? Until yesterday I didn’t even know it existed) He wants to…

Always call ahead to ensure you have a hotel reservation, even when it’s “supposed” to be taken care of. Furthermore, a sub-lesson for this week would be to make sure you have the phone numbers of any relevant people stored in your cell-phone when attending oh i don’t know, say a food show.

As I write this, I should be asleep in my snug hotel bed in Toledo, OH. So you may be asking, “Chris, why are you not in your snug hotel bed in Toledo, OH”. Well, that’s a funny story. The I&K Food show is tomorrow, and they provide a free hotel room to those that…